We are always looking for enthusiastic students to join our service. As a volunteer, you will answer calls from students and respond to IM messages. We make sure all of our volunteers are adequately trained and feel confident before they answer any calls and messages.

There is also the option to undertake extra training sessions hosted by Cardiff University’s Student’s Union.

The process

We recruit volunteers twice a year: October and February. We recommend reading our five principles on the About Us page before filling in the application form. To volunteer with us, there are a number of steps you must go through:

  • Fill in an application form.
  • Attend an interview with two/three members of the Cardiff Nightline Committee.
  • Attend a two day compulsory training event.

Links to the application form will be available on the home page when training opens.


Volunteering with Cardiff Nightline will involve dealing with issues that can be very sensitive, ranging from emotional distress to suicide. The welfare of our volunteers is very important to us, and we will ensure that you are adequately supported during your time with Nightline. We have a very strong mentor system and welfare support system, both of which will be outlined in detail at the start of training.

Important notices

To uphold the anonymity of the service, please do not tell anyone that you are applying for Cardiff Nightline. Should your application be successful, there will be further discussion on this during your interview and training sessions.

We are only taking volunteers from Cardiff University at this time, due to the close links and support the service receives from Cardiff University’s Student’s Union.