We are always looking for enthusiastic students to join our service. As a volunteer, you will answer calls from students and respond to IM messages. We make sure all of our volunteers are adequately trained and feel confident before they answer any calls and messages.

There is also the option to undertake extra training sessions hosted by Cardiff University’s Student’s Union.

**BEFORE YOU APPLY**

Attendance to a training weekend is a compulsory step in the application process. Please make sure you can make our training weekend before filling out the application form.

This application cycle, training will occur of the 8th and 9th of March.

Applications currently open

We are currently carrying out the second application round of the year.

If you are interested in applying, please complete the form below:

https://docs.google.com/forms/d/e/1FAIpQLSdZ-queO3zvWUdXhjyh19RECiqeCip5t–culp69Z6RLKSKSw/viewform

Applications close on February 24th 2025

Please make sure you can attend the training weekend during the 8th and 9th of March before applying.

The process

We recruit volunteers twice a year: October and February. We recommend reading our five principles on the About Us page before filling in the application form. Our application process consists of three stages:

  • 1st stage: Fill in our application form. We recommend writing a maximum of 150 words in each question, but writing below or above this word count will not affect your chances of getting invited to the second stage of applications.
  • 2nd stage: Attend an interview with two/three members of the Cardiff Nightline Committee.
  • 3rd stage: Attend a two day compulsory training event.
    • Training will take place during the 8th and 9th of March for this application round.

Welfare

Volunteering with Cardiff Nightline will involve dealing with issues that can be very sensitive, ranging from emotional distress to suicide. The welfare of our volunteers is very important to us, and we will ensure that you are adequately supported during your time with Nightline. We have a very strong mentor system and welfare support system, both of which will be outlined in detail at the start of training.

Important notices

To uphold the anonymity of the service, please do not tell anyone that you are applying for Cardiff Nightline. Should your application be successful, there will be further discussion on this during your interview and training sessions.

We are only taking volunteers from Cardiff University at this time, due to the close links and support the service receives from Cardiff University’s Student’s Union.

Expressing Interest

Whilst we only do 2 intakes a year, you put your name down to express interest in joining us in the mean time. Please fill out the below form if we’re not doing an intake currently and we’ll get back to you as soon as we are:

https://forms.gle/ABxgtLUqphqUjdeQ7